The best thing about running a shop is all the people you get to meet everyday. As a specialty shop, most of our walk-in customers are senior citizens in and around the neighbourhood of our showroom. All of them walk in slowly, sit down for some time, talk to us, tell us how their day is progressing and then gradually lead on to what they are looking for, buy it, say something pleasant , share a few words of advice and then leave. After a couple of decades of frenzied (fast-paced, if I want to sugarcoat it) corporate life, thanks to our wonderful bunch of customers I feel like I have gone back to an era when people had time for everything, and the clock moved more slowly.
As we are gearing to launch out ecommerce site for senior citizens (expected to launch in a couple of weeks), amidst all the cataloging and streamlining activities, I cannot help but wonder if I will still have the time to sit back, relax and enjoy the pace of life that our customers have reintroduced into our life. However, having experienced this gentle pace, I am now determined to have an ecommerce portal that somehow captures this essence and at the same time provides our beloved patrons an online place to linger around, talk to us and share their thoughts (just as they do when they come to our showroom).
Exactly how we are going to achieve this, I am not sure yet. But I am confident that we will find a way. If you have any suggestions, please leave a note in the comments section.
Read slowly, relax and have a nice day.